Renewals Manager

<div class="content-intro"><p><strong>Be part of the team that defends the networks the world depends on</strong></p> <p>Corelight defends the world’s most sensitive networks—from global commerce to national defense—quietly, relentlessly, and with resolve. As cyber threats grow faster and smarter, we serve as the trusted force behind network resilience, putting elite defense within reach.</p> <p>By transforming digital footprints from physical, virtual, and cloud networks into actionable insights, we empower defenders to illuminate blind spots and stay ahead of an evolving threat landscape. Built on open-source innovations and fueled by industry leading agentic AI technology, Corelight helps teams to detect advanced threats and close cases with unprecedented clarity and precision.</p></div><p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>The Role</strong></span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">The <strong>Renewals Manager (Federal & SLED)</strong> will be an integral part of Corelight’s Public Sector sales engine. In this role, you will combine strong commercial operations skills with a modern, tech-forward mindset to drive high retention rates, manage a tight forecast, and uncover expansion opportunities within our government and education customer base.</span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">The ideal candidate possesses sharp attention to detail for complex quoting and co-terming scenarios, while being semi-fluent in AI concepts—eager to leverage AI tools and custom agents to automate routine administrative tasks, scale outreach, and optimize the renewal pipeline.</span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">You will work closely with Regional Sales Managers (RSMs), Technical Account Managers (TAMs), Customer Support, Channel Partners, Sales Operation and Finance teams to ensure the long-term success and continuous protection of our public sector customers.</span></p> <h3><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Key Responsibilities</strong></span></h3> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Drive Renewals:</strong> Own, manage, and optimize the renewal pipeline for Federal and SLED accounts, consistently striving to meet or exceed a <strong>90%+ monthly retention metric</strong>.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Quoting & Co-Terming:</strong> Generate accurate, timely renewal quotes and navigate complex co-terming adjustments to align multiple customer subscriptions and streamline public sector procurement.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Forecast Management:</strong> Maintain a highly accurate, reliable, and up-to-date renewal forecast within Salesforce, providing clear visibility into monthly, quarterly, and fiscal year-end expectations.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>AI-Driven Optimization:</strong> Utilize and build custom AI prompts, workflows, or basic agents to streamline account research, automate customized outreach, and scale your daily sales operations.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Public Sector Navigation:</strong> Proactively engage customers early in the renewal cycle to navigate complex government procurement processes, fiscal year-end deadlines, and budgetary constraints.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Identify Growth:</strong> Properly qualify and surface up-sell and cross-sell opportunities in close alignment with the field sales teams.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Churn Mitigation:</strong> Build and maintain a proactive system to identify "at-risk" accounts, collaborating with TAMs and support to resolve adoption hurdles before the renewal date.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Data Integrity:</strong> Maintain meticulous records, forecasting, and tracking of all renewal activities and metrics within Salesforce.com.</span></li> </ul> <h2><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Qualifications</strong></span></h2> <h3><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>What You Bring:</strong></span></h3> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Experience:</strong> 3+ years of experience managing renewals, account management, or sales operations for Federal, State, Local Government, or Education (SLED) customers, preferably within the cybersecurity, SaaS, or public sector technology markets. </span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Operational Excellence:</strong> Strong proficiency in generating quotes, handling co-terming scenarios, and maintaining a high level of forecast accuracy.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>AI Literacy:</strong> Semi-fluent in AI technologies; practical experience using LLMs (e.g., ChatGPT, Claude) and building basic AI agents or automated workflows to increase personal or team productivity.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Public Sector Familiarity:</strong> Strong understanding of public sector procurement processes, including use of GSA, IDIQs, BPAs, SEWP, and SLED cooperative agreements (NASPO, OMNIA, Sourcewell, etc.) and working alongside public sector channel partners/distributors is highly preferred.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Salesforce Fluency:</strong> Direct experience working within Salesforce.com (knowledge of CPQ tools or the broader Salesforce ecosystem is a strong plus).</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Communication Skills:</strong> Excellent interpersonal, verbal, and written communication skills with an articulate, professional phone and video presence.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Execution Focus:</strong> Proven time-management and follow-up skills; a results-oriented mindset with the ability to create valid, value-driven business reasons to engage customers.</span></li> </ul><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p><span data-sheets-root="1" data-sheets-value="{"1":2,"2":"Notice of Pay Transparency:\nThe compensation for this position ranges from $180,000 - $214,000/year and may vary depending on factors such as your location, skills and experience.  Depending on the nature and seniority of the role, a percentage of compensation may come in the form of a commission-based or discretionary bonus.  Equity and additional benefits will also be awarded."}" data-sheets-userformat="{"2":47361,"3":{"1":0,"3":1},"11":4,"14":{"1":3,"3":1},"15":"Calibri","16":11,"18":1}" data-sheets-formula="=R1C12&TEXT(R[0]C[-4],"#,000")&" - $"&TEXT(R[0]C[-2],"#,000")&R1C13">Notice of Pay Transparency:<br>The compensation for this position may vary depending on factors such as your location, skills and experience. Depending on the nature and seniority of the role, a percentage of compensation may come in the form of a commission-based or discretionary bonus. Equity and additional benefits will also be awarded.</span></p></div><div class="title">Compensation Range</div><div class="pay-range"><span>$108,000</span><span class="divider">—</span><span>$158,000 USD</span></div></div></div><div class="content-conclusion"><p><strong>Why Join Us?</strong> </p> <p>Fueled by investments from top-tier venture capital organizations such as Crowdstrike, Accel and Insight, Corelight is one of the fastest growing network detection and response platforms in the industry.  Our passionate team thrives in a collaborative, inclusive, and geographically distributed culture. We embrace diverse perspectives, neurodiversity, curiosity and low ego results - fostering an environment where every innovator can solve the toughest challenges in cybersecurity and contribute their best work.</p> <p>We are looking forward to meeting you. Check us out at<a href="https://www.corelight.com"> www.corelight.com</a></p></div>